Privacy Policy

Last updated: August 30, 2026

SC Key Locksmith Columbia ("we," "us," or "our") operates the website sckeylocksmithcolumbia.com. This policy explains what information we collect when you use our site or contact us, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, and a small amount of information automatically when you visit our site.

• Contact details you submit through our quote request or contact forms — name, phone number, email address, service needed and message
• Information you provide when you call, text or message us on WhatsApp, including your phone number and the details of your service request
• Basic analytics data (pages visited, general location by city/region, device and browser type) collected automatically through Google Analytics

How We Use Your Information

• To respond to your service request and schedule a technician
• To contact you about an appointment, quote, or follow-up on completed work
• To send occasional email updates or security tips, only if you've subscribed to our newsletter
• To understand how visitors use our site, so we can improve it

How We Share Your Information

We do not sell your personal information. We share information only with:

• Our own technicians and dispatch staff, to complete your service request
• Service providers that support our operations, such as our website host (Cloudflare) and analytics provider (Google Analytics)
• Law enforcement or other parties, only if required by law

Cookies and Analytics

Our site uses Google Analytics to understand traffic and improve the site. Analytics may use cookies to distinguish visitors. You can opt out of Google Analytics tracking using Google's browser add-on, or by adjusting your browser's cookie settings.

Data Retention

We keep contact form submissions and service records for as long as needed to provide service, maintain accurate business records, and meet any legal or tax obligations, after which they are deleted or anonymized.

Your Choices

• You can unsubscribe from our newsletter at any time using the link in any email
• You can ask us to delete the contact information we hold about you by emailing us at [email protected]

Children's Privacy

Our services and website are intended for adults arranging locksmith services. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.

Contact Us

Questions about this policy? Reach us at [email protected] or +1 (803) 269-7882, or by mail at 2422 Devine St Ste A, Columbia, SC 29201.